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Help us to shape digital services that work for all

Posted by: markworkman, Posted on: 18 May 2023 - Categories: Accessibility, legal aid agency
Hands on laptop resting on graphic showing multiple faces.

Global Accessibility Awareness Day was a landmark occasion which was marked at the Legal Aid Agency with a renewed call to join our digital accessibility panel, writes Josh Dresner, who works in digital user research. Designing accessible services We ran …

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Beware of cyber criminals who are preying on legal aid providers

Posted by: markworkman, Posted on: 11 January 2023 - Categories: legal aid agency
Man on mountain embracing world enveloped in digital net of creativity

In an uncertain world, organisations need to be fully equipped to counter online attacks, writes Scott C* from the National Cyber Security Centre. Ransomware attacks are a huge risk for law firms, which have already suffered from online criminals. This …

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Be a voice for change on our accessibility panel

Posted by: markworkman, Posted on: 22 September 2022 - Categories: legal aid agency
Man's hands on mobile phone with background showing circular grid of human faces.

Legal practitioners with accessibility needs are wanted as volunteers for a digital user research panel, writes Holly Challenger, from the Legal Aid Agency. We're recruiting these volunteers because we need their help designing digital services which are inclusive and universally …

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Staying connected as a team

Posted by: Legal Aid Agency, Posted on: 18 May 2021 - Categories: LAA awards, legal aid agency
L to R: Dina Rawal, Mohammad Abdullah, Nicola Johanson, Tracy Simm and Kimberley Cook

Making sure the Legal Aid Agency is working effectively during recent changes to working practices has been a key focus for both management and staff.

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Partnership working with legal aid providers

Posted by: Legal Aid Agency, Posted on: 18 May 2021 - Categories: contract management
LAA contract managers, Phil Hanson and Karen Firth working from home

The Legal Aid Agency’s contract management team regularly work in partnership with law firms and this post gives an insight into working life.

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Working with the Process Efficiency Team

Posted by: Legal Aid Agency, Posted on: 18 May 2021 - Categories: innovation, legal aid agency
Workshop of ideas amongst employees

Improving processes at the Legal Aid Agency can be something that providers of legal aid can all have a hand in developing through our consultative group.

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The Legal Aid Agency’s blog showcases the work that goes on to help provide civil and criminal legal aid services and advice in England and Wales.

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Recent Posts

  • Help us to shape digital services that work for all May 18, 2023
  • Beware of cyber criminals who are preying on legal aid providers January 11, 2023
  • Be a voice for change on our accessibility panel September 22, 2022

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